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1. What homes are currently available for rent?
2. Do I rent the home from the owner or from Total Management, LLC?
3. What is the procedure for applying to lease for a Total Management property?
4. What are the financial qualifications needed in order to rent a Total Management property?
5. Will I need to have a security deposit?
6. How long is the term of the lease?
7. Will I be allowed to have pets?
8. How, when and where do I pay the rent?
9. What utilities will I be responsible for?
10. What upkeep and repairs will I be responsible for?
11. How do I go about notifying Total Management when something needs fixing?
12. How much notice do I have to give if I do not intend to renew my lease?
13. General information


1. What homes are currently available for rent?

For a complete list of all Total Management properties which are currently available, click on Current Rentals.

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2. Do I rent the home from the owner or from Total Management, LLC?

Total Management does not own the homes you are renting. We are the agents of the owner and have been hired to be the landlord. If you have an problem, you will always contact us, never the owner. We will take care of all issues from the time you take a look at a property up to the time you move out of one of our properties. Please contact us if you need help with anything.

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3. What is the procedure for applying to lease for a Total Management property?

Once you have found a property that you are interested in leasing, you can contact a Total Management representative in order to complete an application. For some properties, there might be open houses that you can attend in which you can fill out an application at that time. There is usually an application fee, which is used to obtain your credit report as well as any other background checks necessary or as requested by the owner. Application fees must be paid in cash, money order or certified check. NO PERSONAL CHECKS will be accepted. All application fees must be submitted with the completed application. No applications will be accepted without the application fee. In addition, EVERY adult on the lease and EVERY adult over the age of 18 will be requested to fill out an application. Any refusal of such or any refusal of information on the application can cause your application to be denied.

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4. What are the financial qualifications needed in order to rent a Total Management property?

Naturally it will be necessary that you can show a steady monthly positive cash flow from employment income, investments, etc. If you are in any of the housing voucher programs, your status will be assessed according to how much of the rent you are responsible to pay by your program.

At the time of the rental application a consumer credit report will be obtained for all adult persons who will be occupying the property. Poor credit history can be a reason to deny a rental application but oftentimes if you can satisfactorily explain your situation, we not discriminate solely on that.

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5. Will I need to have a security deposit?

All Total Management leases will require a security deposit from the tenant. This security deposit will be collected from the tenant at the time the lease is signed. Security deposits are usually an amount equal to one month's rent. In some cases, they can be negotiated. For those properties in which pets are allowed, an additional pet deposit of $75.00 to $500.00 may be required.

At the end of the lease the security deposit will be returned to the tenants less any deductions for outstanding fees owed for rent or repairs, lease violations or damage to the property.

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6. How long is the term of the lease?

Whether you sign a lease or a rental agreement will depend upon the property. A rental agreement is simply a month-to-month agreement. Most Total Management leases are for one year or more. At the end of the initial lease term, the lease will usually continue on a "month to month" basis. Should the tenant wish to continue the lease for an additional year or more, he/she will be contacted before the end of the initial lease term for lease negotiations.

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7. Will I be allowed to have pets?

Every property owner seems to have different thoughts concerning pets. It is a part of Total Management's duties to see that the owner's instructions are carried out in this area. For those properties which do allow for the keeping of pets, there will usually be some restrictions as to the number, size and type of pets which will be allowed. An additional pet deposit of $75.00 to $500.00 will usually be required.

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8. How, when and where do I pay the rent?

All monthly rents are due in advance on the first day of each month by check, money order, or certified check. Tenants will be given a five-day grace period in which to pay the rent. This five-day period includes weekends and holidays. Rents not received by Total Management during the first five days of the month will be considered late. After the fifth of the month a 10% late fee will be charged. Any tenant who has not paid their rent in full will be subject to late fees and court action as outlined in the lease.

There is a $35.00 charge for each check returned by the bank for nonpayment. Please be aware that a poor rental payment history may affect your credit rating.

Rents can be mailed to Total Management, hand delivered to a Total Management representative, or paid by electronic checking. If rent is mailed, adequate postal delivery time must be accounted for. Rent will be considered received on the date the check is received, NOT by the postmark date, or date on the check.

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9. What utilities will I be responsible for?

All utilities at Total Management-managed properties will be paid for by the tenant, except in some cases for water. All arrangements for electric & gas, telephone, cable, etc. will be made directly between the tenant and the service provider. Total Management will assist you with all of these arrangements at the time of your lease application.

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10. What upkeep and repairs will I be responsible for?

Inside the property, it is the tenant's responsibility to keep things reasonably clean, so as not to cause damage to items such as carpeting and other flooring. Smoke detectors should be tested on a routine basis. Furnace filters are to be changed at a minimum of every 60 days. Care should be taken so that tubs, sinks and commodes do not overflow, as this can cause considerable damage to the property. All appliances should be used within their reasonable operating limits and never overloaded.

Outside the home, the tenant will need to keep lawn areas cut, weeds removed, shrubs trimmed, gutters clean of leaves. Snow removal from driveways and walks is also a responsibility of the tenant. In general, it is expected that the tenant maintain the property on a par with neighboring homes. Total Management will arrange for any exterior maintenance such as painting, roofing and siding repair, deck staining, driveway capping, removal of dead trees, etc. These are items which should be pointed out to Total Management's attention during routine property inspections.

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11. How do I go about notifying Total Management when something needs fixing?

There are several urgency levels concerning the time frame for repairs. Items which need attention, but are not a cause for any danger or major inconvenience to the tenant and will not cause any further damage to the property should be called into Total Management or emailed to us. In addition, you can fill out the non-emergency maintenance request form on this page. Our maintenance team will contact you to set up an appointment within 48 hours of your call.

Items which could become a danger or major inconvenience to the tenant or further damage the property should be pointed out to Total Management representatives by telephone during normal business hours. Additionally, this information can be left on Total Management's office voice mail system when calling outside of normal business hours. Our maintenance team will contact you to set up an appointment within 24 hours of your call.

Note: When you agree to a date and time to meet our maintenance team, and no one is at the property when maintenance arrives, you will be charged $35.00 for a service call.

Emergency situations include gas leaks, break-ins, no heat, no hot water, or busted water lines. In case of an emergency, please take the following appropriate actions first:

  • Gas Leaks - Immediately report gas leak to gas company
  • Break-In - Dial 911 to report a break-in; then contact Total Management to secure property.
  • No heat or hot water - if home has gas furnace check to make sure pilot lights are lit. Place call to Total Management immediately so we may contact technicians.
  • Busted water line - turn off main valve to house or closest valve location to leak - call Total Management immediately.

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12. If you do not intend to renew your lease

Please notify our office in writing within sixty days of your lease ending. Remember to follow the directions on your security deposit agreement to insure timely release of your security deposit.

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13. General information:

Please exercise care and good common sense in the use and occupancy of your home. Take care to keep it clean, neat, and orderly. Guard against abusing property, fixtures, and equipment. Please refer to your lease for the list of repairs and maintenance that are the tenant's responsibility. If you have any questions about operating any appliance, plumbing or heating system, please do not hesitate to give us a call. We will be happy to assist you.

If you have a constant drip or constant water running (for example, a toilet running), please call us please call us or email us. Even the most minor drips can run your water bills up!

Keep back yard areas clean! Keeps unwanted "pets and pests" away!

Safety and Liability:

Please keep all doors and windows locked when you are not at home. As the tenant, you are responsible for insuring your personal belongings and contents against fire, theft, water damage, and other casualties. Total Management and the property owner assume no liability or obligation for tenants' personal belongings and contents. Renter's insurance is available through most insurance agencies.

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